A professional dealership website is no longer an option in today’s highly competitive market. Acme’s dealership websites provide first time prospects and long term customers the access they demand via the web. Your web site identifies your business and is a valuable customer and prospective customer sales tool that creates an important image of your business. Our web sites project your dealership as a professional business that appreciates the users time by providing a rich site experience and by providing the tools and information they demand.
Acme gives dealers an effective, affordable way to present themselves professionally on the internet. In today's world, the first impression that is made to a potential customer is through your website. If it looks old fashioned and out of date, that is the impression your customer is going to take away for your whole business. If you are not on top of the latest in web technology, perhaps you are not on top of your own business technology. Acme’s web tools allow dealers to manage their own content with a straight forward user interface. Acme websites also provide ease of integration into in-house management systems and Customer Management software. You have total control and can make changes on the spur of the moment. Own your web message and change it when needed without breaking the bank.
Effortless, up to date, vehicle inventory on the web. Our website makes it simple to present your inventory with pictures. Prospects can email vehicles of interest to friends and request a quote with a single key stroke. Online vehicle inventory tracks views of individual units and alerts you when someone has sent vehicle information to a friend. In the background our tools keep inventory and pictures up to date with data from the dealers own in house database. Your inventory can be updated or refreshed as many times a day as you wish.
Let your customers request service whenever they want to and suggest the time that they can make their vehicle available. By opening your shop scheduling to the web request tool you have a powerful tool to load your shop while improving customer relations. Acme’s service appointment tool sends service reminders and tracks follow up to service requests. Your customers will appreciate the ease and convenience of getting their vehicles into the shop. The service schedule tool also allows the dealership to track repair estimates provided with appointments to make certain that all customer requests receive a response.
If your DMS provider offers an online schedule tool the Acme websites will provide a portal for this service. Customers will continue to see the dealership service and parts specials as they schedule services. This is a powerful way to sell more service maintenance items to customers who need them.
Provide customers with a simple solution for requesting parts 24/7. Customers with vehicles registered with the dealership can simply log in, select their vehicle and indicate what part is needed. Vehicle year, make, model and other important vehicle information is logged and sent to parts for follow-up to the customer. Customers who are not registered on the website can request parts using the provided web request form. All requests are saved with a quote number so when the customer is ready for the order is ready to go. They also go into your customer database.
For your more sophisticated maintenance shops and parts customers the web site offers a portal to your DMS ordering system. This provides easy access to an ordering system provided by your DMS vendor while the customer continues to view your specials and dealership message outside of the DMS frame.
Acme websites offer the ability to create an online store for specials, common parts, chrome, clothing and branded merchandise. Acme online stores provide a quick and effective way to display and sell your merchandise online. Our store tools give you the ability to update merchandise, specials and every element of the store. You set the shipping parameters and sales tax, add and subtract merchandise on the fly. If you do not have the time or inclination to set up your store, we can do it for you.
You also will have the ability to create and send e-newsletters. You can upload your customer information to the database. In addition, every time someone makes an inquiry, they are added to that database. By sending helpful information, such as changes in the law, to your customers, you are telling them you are looking out for them. Loyalty breeds loyalty.
You can also set up a bulletin board, also known as a forum, for your customers to discuss the latest trends and concerns in your industry. The more they come to your website, the better chance they will stay to browse and see your newest inventory and merchandise additions.